The expectation that drives companies to interact with their wider communities in an ethical and socially-responsible manner. Many companies view themselves as other than citizens of the places they do business or define business as having no social or ethical responsibilities. Increasingly, however, organizations are reconciling their corporate goals with those of their stakeholders, including local communities and their customers’ values. Good corporate citizenship involves: legal compliance, employee relations, environmental performance, transparency, human rights, product stewardship, stakeholder communication, profitability, strategy integration, and community involvement.
The Dictionary of Sustainable Management [online] Available from: http://www.sustainabilitydictionary.com/ (accessed 8-26-16)